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Privacy Policy

Privacy Policy

1 Online Privacy Practices

1.1 Your right to privacy is important to us

1.2 We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you.

1.3 We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at www.ico.gov.uk. We use the data protection padlock symbol to show when we gather personal data from you. Look out for it on the site.

2 Subscription

2.1 In some areas of our web site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to our online newsletters or provide feedback to us through contact form or when you complete any on line survey we may offer from time to time. When you do, so we ask you to give us your name, email address and other personal information that will be needed to supply the services to you. In relation to on line newsletters you can ‘unsubscribe’ at any time. We may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate you. If you would rather not receive future marketing emails from us please inform us by e-mail at privacy@concorde.co.uk.

2.2 We may pass your information to selected third parties. If you do not want us to pass information to these selected third parties then you should indicate this when asked as part of your registration or check out process.

3 Trading from our Web Site

3.1 Making sure you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that Store security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of:

3.1.1 Potentially sensitive information such as your name and address

3.1.2 Critically-sensitive information like your credit card number

3.2 If concerned only about the privacy of your credit card information, we encourage you to telephone us on 0333 240 8166 to place your order with one of our customer service operatives.

3.3 We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else if you have expressly asked us not to, except that we may transfer your data within our group of companies (including outside the EEA where relevant) or if we sell our business in whole or in part.

4 Cookies

4.1 We use cookies to enhance your visits to our website and a full explanation of what cookies are and the way we use cookies on our website can be found in our Cookies Policy.

5 Financial Information

5.1 We do not store Credit Card details or sensitive personal financial details.

6 Telephone Calls

6.1 We may record telephone calls for training, quality or for evidential purposes.

7 Further Information on Data Protection and Personal Privacy

7.1 For further information from us on data protection and privacy contact:

The Data Protection Manager, Concorde, Merlin Business Park, Exeter Airport, Clyst Honiton, Exeter, Devon EX5 2UL

Tel: (+44)(0)333 240 8166

Email: privacy@concorde.co.uk

Information on the Data Protection Act 1998 is also on the Information Commissioner’s web site at www.ico.gov.uk

Use of this Site is subject to our Terms and Conditions: Terms and Conditions

Concorde I Ltd. a company registered in England (registered number 2391274)


Concorde Privacy Policy v7 – Last updated 11th June 2012

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"The service that we have received from the team at Concorde Copiers has far exceeded our expectations. Their flexible and efficient approach has already created an excellent business partnership."

Lawrence Smith, Ashfords Solicitors

"Concorde runs a serious risk of giving the copier business a GOOD reputation! They provide excellent products, give first class service and above all, are people of principle and integrity."

Simon Sanger-Andersonr, Partner, Tozers Solicitors, Exeter

"The Chiefs' move to Sandy Park Stadium not only meant new facilities for our players and coaching staff but our valued administration staff too. Concorde Copiers provided equipment that matched our superb surroundings and enabled us to work more efficiently than ever. Concorde have complemented that initial input by providing us with superb service since and we look forward to working closely with them for many years to come."

Michael Churcher, Exeter Chiefs Rugby Club

"We always go back to Concorde for our copier requirements because of their impeccable service and deep understanding of our needs."

Joanne Payne, Administration Manager, St Loyes Foundation, Exeter

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About Us

Concorde is a UK-leading independent provider of managed print and IT services - for commercial, professional and Not-for-Profit organisations. As our reputation has grown over the last 25 years, our business has steadily expanded and diversified.

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Head Office: Merlin Business Park, Exeter Airport, Clyst Honiton, Exeter, Devon EX5 2UL. Tel: 01392 362088 Fax: 01392 362084
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